Help Documents and Tutorials – Faculty and Staff

• 10 Steps to Getting Started in Canvas, opens in a new window (FACULTY)
• Canvas FACULTY Interface Overview Video (6 Minutes, 3 seconds)
• Canvas FACULTY In-Depth Introduction Videos (3 Parts – 3.5 hours total)
• Canvas FACULTY Getting Started Print-Friendly Manual (PDF)

Canvas FACULTY Step by Step How-To Guides:

• Canvas FACULTY QuickStart How To Collection
• Canvas FACULTY Complete How To Guides Collection

Canvas FACULTY Power Tips:

• Top 10 Canvas Power Tips to Support Student Success

Free SpeedGrader App Guides:

• SpeedGrader Android – Tablet App Guide
• SpeedGrader Android – Phone App Guide
• SpeedGrader iPad App Guide

Free Android App Guides:

• Canvas Android Device App Guide

Free iOS App Guides:

• Canvas iOs App Guide

For more information about online learning at North Central State College, please visit the online learning homepage.

For more information and help documents on employee Email/Office 365, please visit the office 365 help page.

• Microsoft Training Center, opens in a new window
  • Microsoft Office 2016 Quick Start Guides
  • http://office.microsoft.com/en-us/training/, opens in a new window
  • Calendar Scheduling Assistant (PDF), opens in a new window
  • Mail Delivery Receipt / Read Receipt (PDF), opens in a new window

Under the “hamburger” menu on any ncstatecollege.edu webpage, select “MyNC”.

Then click on the “Sign in with Employee” prompt and enter your NC State login credentials to access MyNC.

Synchronized Username and Password for Staff, Faculty & Adjunct

Your Desktop, Outlook Email, MyServices, Encore, MyNC, Canvas and My Password will use the same username and password.

Username – First initial of your first name and entire last name (lower case). For example: Jessica Monroe’s user name would be jmonroe.*

* Some may have a slightly different username due to duplicate usernames in the system. The second username will be signified with a 2 at the end. For example if there are two “Jessica Monroe” in the system, the second one will be jmonroe2. Contact the IT Service Desk if your username is not working.

Synchronized Password (Employee passwords Expire Every 365 Days)

For all new employees, including adjunct your initial password will be set to:

• NCSC + First two letters of your first name (capitalized),
• Followed by the last four digits of your social security number,
• Followed by the first two letters of your last name (lower case).

For example: The password for Jessica Ann Monroe would be: NCSCJE1234mo. We strongly suggest you change your password as soon as possible through the My Password program for your security.

Please contact the IT Service Desk 419-755-4734 for more assistance.

My Services is a web based interface that enables NC State employees (including adjuncts) to submit and track the status of their NC State service requests on-line. All service requests for the following areas must be made through My Services:

• Car Requests (fleet car/van services)
• Data/Research (all data related requests)
• Duplicating Center (all copy requests),
• Facilities (all custodial, equipment moves, key requests, mailroom services, and maintenance requests),
• IT Service Desk (all office/ classroom computers, smart classrooms, audio/visual setup, printers & copiers, network, WiFi, email, phone and voicemail, Encore and MyNC modifications requests).

My Services Login for Staff, Faculty & Adjunct

Your Desktop, Outlook Email, My Services, Encore, MyNC, Canvas and My Password Services will use the same username and synchronized password.

• ShoreTel IP Phone 480g Quick User Guide (PDF), opens in a new window
  
• ShoreTel IP Phone 480g User Guide (PDF), opens in a new window
• ShoreTel IP Phone 485g Quick User Guide (PDF), opens in a new window
  
• ShoreTel IP Phone 485g User Guide (PDF), opens in a new window

Videos

ShoreTel Interactive Tutorial, opens in a new window

(Also includes Connect Client Desktop software tutorial)

Voice Mail Training

(full voicemail training is included with User Guides)

ShoreTel IP Phone Voice Mail Quick User Guide (PDF), opens in a new window

Trouble Shooting PDF (PDF), opens in a new window
All Lights Red or Orange on phone

For Students and Employees, choose NCSC Secure from our WiFi networks, and log in with your current MyNC username and password. Guests can choose “Guests” and do not have to login, however has a smaller bandwidth.