IT Service Desk

Virus Protection

Sophos Home Security (free)

Sophos is committed to helping universities and schools reduce malware and cybercrime on campus by offering free commercial-grade security software to students and faculty.

Sophos Home is FREE antivirus software that works on both Macs and PCs. It’s simple to install and use, offers great performance, and protects computers against malware, viruses, ransomware, and other cyber-threats.

sophos.com/home, opens in a new window

Wireless Internet

Wireless services are available in all of our NCSC buildings.  At this time please choose “Guest” to access.

Additional Resources

Apple offers special education pricing, opens in a new window on Apple computers, software and select third party products to the following groups:

  • College students
  • Teachers, administrators, staff, and board members of all grade levels

The Information Technology Department is...

Engaged in student success through providing the technology platform and tools needed to promote student learning, growth, and connectivity including the ability to complete projects, track graduation progress, and access learning resources.

The mission of our IT Service desk is to provide a single point of contact for NC State College’s information & technology needs. The IT Service Desk Specialist will ensure that all calls are handled promptly, and will provide first level support. The IT Department is committed to quality assistance through teamwork and a proactive approach to identifying and solving problems.

Student Support

NC State College’s IT Service Desk gives login and password support to students.  Students have a synchronized login for Canvas, Email & MyNC. You can access online tutorials here.

NC State Staff & Faculty

Place a service ticket through My Services or contact the IT Service Desk for office and classroom computers (PC maintenance, PC moves, & PC software install), Smart classrooms, audio visual set up for events, printers, copiers, email, network, wireless, phone, voicemail, Encore and MyNC Administrative systems.

Commitment to Excellence in Service to the College

Information Technology Services Department

A group photo of all the members of the IT Services department.

Left to right: Dr. Dorey Diab, Sheila Campbell, Vickie Kissel, Paul Garver, Major Price, Edmund Niese, Jim Turner, Eric Despain, Kelly Bussart, and Brian Baldridge. Not pictured: Michael Welker.

For their work to improve networking, connectivity, and access for faculty, staff, and students.