Help Documents and Tutorials

Student Brochure 8/20 PDF (PDF)

Please click the following link to view/download a document with instructions on your student username and password. (PDF)

Still Can’t Log In?

If you have followed the instructions on this page and still can’t log in:

Contact the IT Service Desk:
Monday through Friday, 8am-5pm
419-755-4734

A guide for writing APA format papers.

• STUDENT – How to Access NC State Canvas (PDF)
• Canvas STUDENT Overview Intro Video (6 Minutes, 4 seconds)
• Canvas STUDENT Tools How-To Videos
• Canvas STUDENT QuickStart Step by Step Guides, opens in a new window
• Canvas STUDENT Print-Friendly QuickStart Manual (PDF)
• Free Android App Guides:
  • Canvas Android Phone App Guide
• Free iOS App Guides:
  • Canvas iPhone App Guide

For more information about online learning at North Central State College, please visit the online learning homepage.

The following link will take you to guides and information about your student Office 365 and Email account.

• Microsoft Training Center, opens in a new window
  • Microsoft Office 2016 Quick Start Guides, opens in a new window

MyNC offers you the ability to access your class schedule, grades, financial aid records, search courses, perform degree audits, and register for classes from one centralized online location!

Student Username and Password (PDF)

Academic Planning & Registration

, opens in a new window

Description: Find out how to register for classes using Academic Planning & Registration. This video reviews the three-step registration process:

1. Plan your courses
2. Plan your sections
3. Register for your classes

Video

Watch video on YouTube, opens in a new window

Found under the Registration or Advising Information menu, students may now begin to use NC State’s Academic Planning & Registration tools to register for classes. Use of this tool will become mandatory for Spring 2017 registration. Work with your Success Coach or Academic Liaison to plan the appropriate steps toward degree completion.

An instructional document for online registration is available here. (PDF), opens in a new window

Description: Find out how to print your class schedule using MyNC. This video covers My Class Schedule, Account Summary by Term and Bill Balance.

Video 1:55 minutes

Watch Video, opens in a new window

For Students and Employees, choose NCSC Secure from our WiFi networks, and log in with your current MyNC username and password. Guests can choose “Guests” and do not have to login, however it has a smaller bandwidth.

A general reference guide to NC State services and locations can be found here.

GETTING STARTED:

• 10 Steps to Getting Started in Canvas, opens in a new window (FACULTY)
• Canvas FACULTY Interface Overview Video (6 Minutes, 3 seconds)
• Canvas FACULTY In-Depth Introduction Videos (3 Parts – 3.5 hours total)
• Canvas FACULTY Getting Started Print-Friendly Manual (PDF)
• Canvas FACULTY Full Print-Friendly Manual (PDF)

Canvas FACULTY Step by Step How-To Guides:

• Canvas FACULTY QuickStart How To Collection
• Canvas FACULTY Complete How To Guides Collection

Canvas FACULTY Power Tips:

• Top 10 Canvas Power Tips to Support Student Success

Free SpeedGrader App Guides:

• SpeedGrader Android – Tablet App Guide
• SpeedGrader Android – Phone App Guide
• SpeedGrader iPad App Guide

Free Android App Guides:

• Canvas Android Device App Guide

Free iOS App Guides:

• Canvas iOs App Guide

For more information about online learning at North Central State College, please visit the online learning homepage.

• Microsoft Training Center, opens in a new window
  • Microsoft Office 2016 Quick Start Guides
  • http://office.microsoft.com/en-us/training/, opens in a new window
  • Calendar Scheduling Assistant (PDF), opens in a new window
  • Mail Delivery Receipt / Read Receipt (PDF), opens in a new window

Faculty/Staff

Employee Access to MyNC (PDF), opens in a new window

Grading, Class Roster, Etc. in MyNC

 

Synchronized Username and Password for Staff, Faculty & Adjunct

Your Desktop, Outlook Email, MyServices, Encore, MyNC, Canvas and My Password will use the same username and password.

Username – First initial of your first name and entire last name (lower case). For example: Jessica Monroe’s user name would be jmonroe.*

* Some may have a slightly different username due to duplicate usernames in the system. The second username will be signified with a 2 at the end. For example if there are two “Jessica Monroe” in the system, the second one will be jmonroe2. Contact the IT Service Desk if your username is not working.

Synchronized Password (Employee passwords Expire Every 90 Days)

For all new employees, including adjunct your initial password will be set to:

• First two letters of your first name (capitalized),
• Followed by the last four digits of your social security number,
• Followed by the first two letters of your last name (lower case).

For example: The password for Jessica Ann Monroe would be:JE1234mo. We strongly suggest you change your password as soon as possible through the My Password program for your security.

My Password Services (PDF)

To ensure the security of our network, you will be required to change your password every 90 days. You can change your password through My Password Services or call the IT Service Desk. If you have not already done so, please enroll today with My Password Services. Once enrolled, you will receive an email notification when it is time to change your password.

Please contact the IT Service Desk 419-755-4734 for more assistance.

A general reference guide to NC State services and locations can be found here.

My Services is a web based interface that enables NC State employees (including adjuncts) to submit and track the status of their NC State service requests on-line. All service requests for the following areas must be made through My Services:

• Car Requests (fleet car/van services)
• Data/Research (all data related requests)
• Duplicating Center (all copy requests),
• Facilities (all custodial, equipment moves, key requests, mailroom services, and maintenance requests),
• IT Service Desk (all office/ classroom computers, smart classrooms, audio/visual setup, printers & copiers, network, WiFi, email, phone and voicemail, Encore and MyNC modifications requests).

My Services Login for Staff, Faculty & Adjunct

Your Desktop, Outlook Email, My Services, Encore, MyNC, Canvas and My Password Services will use the same username and synchronized password.

• ShoreTel IP Phone 480g Quick User Guide (PDF), opens in a new window
  
• ShoreTel IP Phone 480g User Guide (PDF), opens in a new window
• ShoreTel IP Phone 485g Quick User Guide (PDF), opens in a new window
  
• ShoreTel IP Phone 485g User Guide (PDF), opens in a new window

Voice Mail Training

(full voicemail training is included with User Guides)

ShoreTel IP Phone Voice Mail Quick User Guide (PDF), opens in a new window

Trouble Shooting PDF (PDF), opens in a new window
All Lights Red or Orange on phone

For Students and Employees, choose NCSC Secure from our WiFi networks, and log in with your current MyNC username and password. Guests can choose “Guests” and do not have to login, however has a smaller bandwidth.