Supervision

Supervision Certificate

NC State’s Supervision Certificate program allows students to complete a series of coordinated courses in a shorter period of time than an associate degree. Students in associate degree programs may benefit from adding a certificate to their areas of expertise. A minimum of a 2.00 grade-point average must be obtained for all required courses in order to receive a certificate.

This certificate is eligible for federal financial aid.

Upon successful completion of a certificate program, a Certificate Request form must be completed in the Student Records Office in order to receive a certificate.

Course: BUSM 1030
Course Title: Supervision
Prerequisites: ENGL0040*
Credits: 3
: No
: No
Course: BUSM 1250
Course Title: Customer Service
Credits: 3
: No
: No
Course: BUSM 1260
Course Title: Project Management
Credits: 3
: No
: No
Course: BUSM 2030
Course Title: Human Resource Management
Prerequisites: ENGL0040*
Credits: 3
: No
: No
Course: CISS 1210
Course Title: Microsoft Word
Prerequisites: CISS1020 or pass Computer Literacy Assessment
Credits: 2
: No
: No
Course: CISS1220
Course Title: Microsoft Excel
Prerequisites: CISS1020 or pass Computer Literacy Assessment
Credits: 2
: No
: No

* All incoming students will be required to provide ACT scores or take a placement test. Based on their scores, students will be placed in appropriate English and mathematics courses.  Successful completion of developmental English, and mathematics prerequisites require a grade of C- or above in the course. Developmental English and mathematics course prerequisites can also be attained through placement testing. See the Standardized Testing Cutoff Scores (PDF) for specific tests and test scores.

Required Courses

Courses

BUSM 1030 - Supervision

This course is an introduction to the supervisor's role in management. Challenges for supervisors include: planning and problem solving; organizing, staffing, training; leading; and working with individuals and teams along with controlling costs and improving results. Supervision provides a basic understanding of the new role requirements in business organizations. A strong focus of this class is application of sound supervisory principals through role-plays and hands-on practice with real-world scenarios.

Credit Hours: 3
Lecture Hours: 3
Required Prerequisite Course: ENGL 0040 (minimum grade of C-), or qualifying placement test score

BUSM 1250 - Customer Service

Customer service is about keeping the customers you have and attracting new ones. Providing a level of service to accomplish this mission does not just happen; it's the result of effective strategy. This hands-on course provides practical lessons on how customer service will increase the organization's bottom line.

Credit Hours: 3
Lecture Hours: 3

BUSM 1260 - Project Management

In this course, students will learn ways to manage all aspects of a project. Project Management (PM) concepts enable projects to be planned, managed, and delivered on time, on budget, and with high quality. This course covers nine major sub-disciplines of Project Management based on the Project Management Institute's PM Book of Knowledge (PMBOK). This course satisfies the education requirement for the Project Management Professional Certification (PMP) or Certified Associate in Project Management (CAPM) test. Certification testing is governed by the Project Management Institute, and this is not a prep class for the exam. PMI Certification is internationally recognized and highly portable to a number of industries and businesses.

Credit Hours: 3
Lecture Hours: 3

BUSM 2030 - Human Resource Management

Human resource management investigates a variety of functions considered essential to the personnel function of institutions, including legal compliance, job analysis, recruiting, selection, motivation, training, evaluation, compensation, and employee relations/labor relations. A key component of the course is the practical application of HR concepts to a small/medium sized business scenario.

Credit Hours: 3
Lecture Hours: 3
Required Prerequisite Course: Take ENGL 0040 (with minimum grade of C-), or qualifying placement test score.

CISS 1210 - Microsoft Word

This course is an introductory course in word processing using Microsoft Word for Windows. Through a series of hands-on exercises, the student will create, edit, format, and print documents. Topics include: creating, saving, retrieving, formatting, editing, printing, inserting graphic elements, merging, maintaining file organization, and using the help system. Semesters available: Day - F, Sp, Su Evening - F, Sp, Su

Credit Hours: 2
Lecture Hours: 1
Lab Hours: 2
Required Prerequisite Course: Take CISS 1020

CISS 1220 - Microsoft Excel

This course is an introductory course in spreadsheets using Microsoft Excel for Windows. Through a series of hands-on exercises, the student will create, edit, format, and print worksheets. Topics include: creating, saving, retrieving, formatting, editing, printing, creating formulas, using functions, naming cells and ranges, creating tables, creating charts, defining range names, validating data, sorting and filtering data, maintaining file organization, and using templates. Semesters available: Day - F, Sp, Su Evening - F, Sp, Su

Credit Hours: 2
Lecture Hours: 1
Lab Hours: 2
Required Prerequisite Course: Take CISS 1020;

Total Credit Hours: 16