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North Central State College North Central State College

Operations Management Certificate

NC State’s Operations Management Certificate program allows students to complete a series of coordinated courses in a shorter period of time than an associate degree. Students in associate degree programs may benefit from adding a certificate to their areas of expertise. A minimum of a 2.00 grade-point average must be obtained for all required courses in order to receive a certificate.

This certificate is eligible for federal financial aid.

Learning Outcomes:

  • Apply foundational accounting principles to interpret financial statements and support operational decision-making.
  • Explain the role of artificial intelligence in business operations and identify practical applications for improving efficiency and competitiveness.
  • Demonstrate effective supervisory skills including communication, motivation, and team leadership in an organizational setting.
  • Analyze core management functions such as planning, organizing, and controlling to optimize business performance.
  • Implement quality management concepts and continuous improvement techniques to enhance product and service standards.
  • Evaluate logistics processes including inventory control, transportation, and supply chain coordination to ensure timely and cost-effective operations.
  • Use Microsoft Excel tools for data analysis, reporting, and decision support in operational contexts.

 

Operations Management Certificate

NC State’s Operations Management Certificate program allows students to complete a series of coordinated courses in a shorter period of time than an associate degree. Students in associate degree programs may benefit from adding a certificate to their areas of expertise. A minimum of a 2.00 grade-point average must be obtained for all required courses in order to receive a certificate.

This certificate is eligible for federal financial aid.

Upon successful completion of a certificate program, a Certificate Request form must be completed in the Student Records Office in order to receive a certificate.

Fall Year One

Courses

BUSM 1270 - Quality

Quality improvement is recognized as an essential function in any successful organization. Leading corporations have demonstrated that improved quality raises profits, reduces costs, and provides competitive advantage. This course will explore the foundations of quality, tools and methods for analytic study, and administrative systems for quality management.

Credit Hours: 3
Lecture Hours: 3

BUSM 2090 - Logistics

This course explores the essential nature and strategic role of logistical operations for the American business enterprise. Included will be the design and control of the flow of goods, services and personnel to its destination and management of the flow with the supply chain. Focus will include inventory, warehousing, packaging, environmental concerns, and transportation modes. Special attention will be given to the global and web-based context for logistical decision-making.

Credit Hours: 3
Lecture Hours: 3

Total Credit Hours: 18

Spring Year One

Courses

ACCT 1010 - Financial Accounting

This is an introductory course of study in financial accounting and financial reporting for business entities. (TAG# OBU010)

Credit Hours: 4
Lecture Hours: 4
Required Prerequisite Course: None
Required Concurrent Course: None

CISS 1220 - Microsoft Excel

This course is an introductory course in spreadsheets using Microsoft Excel for Windows. Through a series of hands-on exercises, the student will create, edit, format, and print worksheets. Topics include: creating, saving, retrieving, formatting, editing, printing, creating formulas, using functions, naming cells and ranges, creating tables, creating charts, defining range names, validating data, sorting and filtering data, maintaining file organization, and using templates.Â

Credit Hours: 2
Lecture Hours: 1
Lab Hours: 2

BUSM 1050 - Management

A study of the principles and practices relating to the successful management of modern business. Topics include planning, organizing, designing, and decision making. Ethics and organizational change are also covered. Cases are used to provide practice in the application of management concepts.

Credit Hours: 3
Lecture Hours: 3
Required Prerequisite Course: Take BUSM 1012   
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