Student Software Applications

Select a tab to learn about each application.

When will my username and password be activated?

Your username and password will be activated by your Advisor or Success Coach once you have your initial new or returning student advising meeting.  If you have not met with a Success Coach yet, contact the Student Success Center for an appointment at 419-755-4536.
  • Is this your first NCSC class? See the information below for username, your initial password, and enrolling in the Password Services security feature.
    • Once you verify you can log in, enroll in Password Services to establish your security questions. This creates 24/7 access for you to self-reset your password whenever needed.
  • Has it been more than two semesters since you took NCSC courses? You may need to self-reset your password using Password Services. If this does not resolve the issue, please contact IT Services to request a password reset by emailing helpdesk@ncstatecollege.edu.

What is my username?

Student usernames are created using the following formula:

Usernames are all lower case – No capital letters.

Formula for Student username

For example, the username for a student by the name of  John A. Student, born on July 04 would be:  studeja0704

  • If you do not have five letters in your last name, the system will use your entire last name.
  • If you do not have a middle name, the system will skip adding your middle initial.
  • For names that have spaces or punctuation, the system will leave it out. (e.g., O’Connor would be “oconn”, and De La Hoya would be “delah”. . .)
  • *For MyNC and Office 365/email you must include the email domain after your username, @mail.ncstatecollege.edu (e.g., studeja0704@mail.ncstatecollege.edu)

What is my initial password?

Your password is synchronized for MyNC, Canvas, Office 365/Email, Aviso Engage, AdvisorTrac,  Ellucian Go, and Password Services. Passwords are valid for 365 days.
  1. First, verify your login is active for MyNC, using the password format below.
  2. Second, go to Password Services, enroll in this feature and create your security questions. This grants you 24/7 access to reset your own password.
  3. If you choose not to enroll in Password Services, IT provides password support during business hours: Mon-Thu 7:30am-5pm and Fri. 7:30am-11am.

Your initial password will consist of the following:
(case sensitive)

  • NCSC (all caps) – Effective for new accounts created after May 11, 2023
  • First two letters of your first name (capitalized)
  • Followed by the last four of your social security number
  • Followed by the first two letters of your last name (lower case).

E.g., for John A. Student with SSN ending in 8833 it would be:  JO8833st or NCSCJO8833st (Effective for initial passwords created on or after May 11, 2023)

How often must I change my password?

Once per year you will be required to change your NC State password. (Effective May 11, 2023)

Passwords must be 12-characters, and include 3 of the following elements: upper case, lower case, numbers, or special characters. To maintain the synchronized login, passwords must be changed through Password Services or the the IT Service Desk at 419-755-4734, helpdesk@ncstatecollege.edu.

Review the Password Services tab on this page for additional information.

Who should I contact with Login/Password issues?

How often do I have to change my password?

Starting May 11, 2023,  NC State students will be required to change their NC State password once per year, but passwords will require a 12-character length, using 3 out of 4 of the following elements – Upper case, lower case, numbers, or special characters (above keys 1-8 only)Students will be required to use the 12-character length at their next scheduled password change. . To maintain their synchronized login, passwords can only be changed through Password Services or by calling the IT Service Desk at 419-755-4734.

How do I register with Password Services?

You can access Password Services by clicking on Menu from our home page, then clicking on Password Services, opens in a new windowSee the Username and Password sheet (PDF), opens in a new window for more information about enrolling in Password Services.

Password Services login will be the same as your standard username and password (the one you use to log into MyNC etc).

Choose NC Student from the “Log on to” drop down menu.

Once logged in, choose the Enrollment tab (top left) and answer the security questions. Once you have enrolled in Password Services, the system will automatically send you a reminder email a few days prior to your password expiring.

What are the password requirements?

Passwords must be at least twelve (12) characters long and contain 3 out of 4 elements:

  • Upper case, lower case, numbers, or special characters.
  • You can only use the symbols found on the 1-8 keys using your shift key.
  • Passwords do not have a maximum length.
  • You cannot use your name in your password.
  • The system remembers the last 6 passwords.

Call the IT Service Desk at 419-755-4734 for assistance if you are unable to log into Password Services.

What are the primary uses for Office 365 & Student Email?

  • Read and reply to my student email using Outlook
  • Send an email to my advisor, instructor, financial aid office, a fellow student etc.
  • Use Microsoft Word
  • Use Excel
  • Use PowerPoint
  • Download a desktop version of Microsoft applications to my computer
  • Save a document to my OneDrive account

What is my email address?

When logging into Office 365 & Student email, you will need to log in with your entire email address.

Example:  username@mail.ncstatecollege.edu

Where can I get more information on Student Email & Office 365?

Visit the Student Email & Office 365, opens in a new window page for help documents and tutorials.

What can I do when I log into MyNC?

My Student Account
  • View my latest statement
  • Pay my bill online
  • Initiate a Tuition Loan Payment Plan

My Financial Aid

  • View my financial aid award
  • Access my financial aid data
  • Determine any actions or forms required

My Grades

  • View my mid-term grades for current term courses
  • View my final grades for completed term courses
  • View my term GPA
  • View my cumulative GPA

My Student Planning

  • View my academic plan
  • Plan my courses for the upcoming term
  • Choose my sections for the upcoming term
  • Register for my classes – How to Register for Classes at NC State, opens in a new window video
  • View my course schedule and list of textbooks and supplies needed from the Campus Bookstore, opens in a new window
  • View my progress towards degree completion
  • Ask my advisor to review my plan by clicking “Request Review”
  • Email my advisor
  • View my Test scores, such as ACT, ACCUPLACER, Computer Literacy, or TEAS
  • View and Print my Unofficial Transcript
    (Downloads as pdf which can be saved and shared with others)

Course Search

  • Search for courses by name, code, or subject
  • View course descriptions and pre-requisites
  • View section availability by term or location

My Tax Information 

  • Change my consent for e-delivery of tax information
  • Access my tax information

My Graduation Petition

  • View and submit a graduation application

How do I log into MyNC?

  • Enter your email addressusername@mail.ncstatecollege.edu (uses single sign-on with your Office 365 account)
  • Click on Sign In With Student
  • Enter your password
  • Choose desired topic from the menu (My Student Planning for Registering for classes or checking your Progress)

How to Register for Classes at NC State

A step-by-step guide to registering for classes at NC State.

What is the purpose of Canvas?

  • Access my courses (online and face-to-face classes)
  • Check my grades for homework, quizzes, and tests
  • View notifications and reminders from my instructors
  • View upcoming assignments
  • View information shared by your instructor, such as videos, study guides, PowerPoint presentations, etc.
  • Participate in online discussions with fellow students
  • Complete my coursework for online and hybrid course sections

When will I be able to log into Canvas?

Your Canvas account will not be created until you have registered for classes, therefore new incoming students who have not yet registered will not have a Canvas account login yet.

Within 24 hours of registering for classes for the upcoming semester, a new student will be able to log into Canvas.

When will I be able to access my courses for next semester in Canvas?

Online courses are made available automatically on the first day of the semester.  Session B courses will not be available until the first day of Session B for each term (fall and spring).

In face-to-face classes, Canvas access to the course is determined and controlled by the instructor.  If you cannot see the course, it is probably because the instructor has not yet published it for students to access.  Check with your instructor for more information about their timeline for publishing the course to students.

How do I navigate Canvas to access my courses?

Watch the Canvas Overview for Students video below for a detailed demonstration of the Dashboard, Courses, Groups, Inbox, and Help global navigation menu, as well as how to view grades and submit assignments.

Special Note:  The Inbox in Canvas does not replace your Student Email Outlook Inbox in Office 365.  The Canvas Inbox only allows communications with your instructors and other students in your classes.

Emails from others at NC State, such as, your advisor, the Financial Aid Office, the Cashier’s Office, Tutoring, or Academic Services will only be possible by logging into your student account at Office 365 Outlook Inbox, opens in a new window.  For more information see the Office 365 & Student Email tab.

How do I log into Canvas?

  • Enter your username
  • Enter your password
  • Click Login

Who do I contact for Login/Password MyNC, Email, or Canvas issues?

Who do I contact for NON-Login/Password Canvas issues?

Canvas Overview for Students

What are the features of Aviso Engage?

  • View my academic alerts
  • View my grades
  • View tasks that I need to complete
  • Find email addresses for my advisor and instructors
  • Access college and community resources

How do I log into Aviso Engage?

Aviso Engage uses your Office 365 email address to login.

Note:  When logging into Aviso Engage from a public computer, be sure to log out of Aviso Engage AND Office 365 before leaving the computer!

Example:  username@mail.ncstatecollege.edu

How to use Aviso Engage

Learn more about using Aviso Engage by watching this video.

Why would I want to log into AdvisorTrac?

  • To make an appointment with my Success Coach
  • To view my upcoming appointments with my Success Coach

Do I have to be a current student to make an appointment with my advisor?

Yes, only students who are enrolled in classes for the current semester can log on and make appointments with their assigned Success Coach.

How do I make an appointment with my advisor using AdvisorTrac?

It’s easy.  Watch this quick video and then give it a try yourself.

How to Make an Advising Appointment

This video shows the steps current students will follow to make an advising appointment using our AdvisorTrac system.

How do I log into AdvisorTrac?

  • Enter your username
  • Enter your password
  • Click Login

Why would I use Zoom?

  • Attend class meetings with your instructor and classmates that meet virtually
  • Meet with your advisor
  • Share your computer screen with meeting attendees
  • See and talk with your instructor, classmates, or advisor

How do I access a Zoom meeting?

  • Go to www.zoom.us
  • Enter the meeting ID # provided by your instructor or advisor

OR

  • Click on the Zoom link provided by your instructor or advisor to connect with the meeting

Who do I contact for Zoom issues?

Join a Meeting with Zoom

What can Academic Support Services assist with?

The Academic Support, opens in a new window team can assist with technology issues or questions regarding Canvas, Outlook, Password Services, Windows, Word, Zoom or using fillable PDF’s.  Schedule a one-on-one visit with Jeff Stacklin.

Password issues must be addressed through the Help Desk, opens in a new window.

Workshops and handouts, opens in a new window are also available.