Tech Support Center
GETTING STARTED
Your NC State Username & Password – This guide will help explain to you what your user name and password is, how it is created, and the various software this username and password will be used for.
Student MyNC Account – Your MyNC account offers you the ability to access your class schedule, grades, financial aid records, perform degree audits, and request transcripts from one centralized online location. This link will take you directly to the software. Click on the login link in the upper right hand corner.
Student Email & Office 365 – Click here for general information about your email and your free subscription to Office 365 (Word, Excel, Powerpoint, etc.)
Canvas Quick Start Guide –Video | PDF
Canvas Quick Start Step-by-Step Guides – link
Canvas Android Phone App Guides – link
Canvas IOS Phone App Guides – link
Zoom Quick Start Guide –Video
TROUBLESHOOTING & HOW-TO GUIDES
Canvas (the Canvas support website) – link
Zoom (the Zoom support website) – link
Using your NCSC Email (the Microsoft Outlook support website) – link
Microsoft Office (the Microsoft Office support website) – link
APPS/SOFTWARE DOWNLOADS
Updated Web Browser – Recommend either Chrome or Firefox
Desktop Zoom App – Zoom Client for Meetings
Office 365 – link
Acrobat PDF Reader – download
MOBILE APPS
Office 365 – link
MY PASSWORD SERVICES
My Password Services – link
Live Support
Canvas
NON-Login/ Password CANVAS Issues:
419-755-4715
during NCSC business hours
canvassupport@ncstatecollege.edu
Zoom
419-755-4706
during NCSC business hours
zoomsupport@ncstatecollege.edu
Email/MyNC/Password
419-755-4734
during NCSC business hours
helpdesk@ncstatecollege.edu
*calling is the preferred method of communication, email responses may have a longer delay