Tech Support Center

GETTING STARTED

Your NC State Username & Password – This guide will help explain to you what your user name and password is, how it is created, and the various software this username and password will be used for.

Student MyNC Account – Your MyNC account offers you the ability to access your class schedule, grades, financial aid records, perform degree audits, and request transcripts from one centralized online location. This link will take you directly to the software. Click on the login link in the upper right hand corner.

Student Email & Office 365 – Click here for general information about your email and your free subscription to Office 365 (Word, Excel, Powerpoint, etc.)

Canvas Quick Start Guide –Video | PDF

Canvas Quick Start Step-by-Step Guides – link

Canvas Android Phone App Guides – link

Canvas IOS Phone App Guides – link

Zoom Quick Start Guide –Video

TROUBLESHOOTING & HOW-TO GUIDES

Canvas (the Canvas support website) – link

Zoom (the Zoom support website) – link

Using your NCSC Email (the Microsoft Outlook support website) – link

Microsoft Office (the Microsoft Office support website) – link

APPS/SOFTWARE DOWNLOADS

Updated Web Browser – Recommend either Chrome or Firefox

Desktop Zoom App – Zoom Client for Meetings

Office 365 – link

Acrobat PDF Reader – download

MOBILE APPS

Canvas – Android | IOS

Zoom – Android | IOS

Office 365 – link

MY PASSWORD SERVICES

My Password Services – link